Privacy Policy
Effective Date: 24 September 2026
WMart.lk (“WMart”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase products from WMart.lk.
1. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Mobile phone number
- Delivery and billing address
- Order and purchase history
- Payment information (processed securely by our payment providers)
- IP address, browser type, and device information
- Website usage data through cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you regarding your purchases
- Provide customer support
- Improve our website and shopping experience
- Prevent fraud and maintain website security
- Send promotional offers only if you have chosen to receive them
We do not sell your personal data to third parties.
3. Cookies
WMart.lk uses cookies to:
- Keep you logged in
- Remember your shopping cart
- Save your preferences
- Analyze website traffic and performance
You can disable cookies in your browser settings, although some features of the website may not function properly.
4. Sharing Your Information
We may share your information only with trusted service providers, including:
- Delivery partners for order fulfillment
- Payment gateway providers for secure payment processing
- IT and website hosting providers who help operate WMart.lk
These parties are required to protect your information and use it only for the services they provide.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. While no internet transmission is completely secure, we continually work to safeguard your data.
6. Data Retention
We retain personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet accounting and legal obligations
- Resolve disputes and prevent fraud
When your data is no longer required, it will be securely deleted or anonymized.
7. Your Rights
Subject to applicable Sri Lankan law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data where legally permitted
- Withdraw consent for marketing communications
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. WMart is not responsible for the privacy practices or content of those third-party websites.
9. Children’s Privacy
WMart.lk is not intended for children under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
wmart.lk
Email: info@wmart.lk
Website: www.wmart.lk
Customer Support: +94 710541204